Reasons why Domainking.ng is Down or Temporarily not Available

Reasons why Domainking.ng is Down or Temporarily not Available

Yesterday 24/02/2017 we the zealmat team had a chat with nira.org.ng consigning the current situation of Domainking.ng, but before we go further let me tell you what NIRA stand for:

NiRA is the registry for .ng Internet Domain Names and maintains the database of names registered in the .ng country code Top Level Domain. A self-regulating body and managers of the .ng national resource, the country code Top Level Domain(ccTLD) name space in the public interest of Nigeria and global internet communities.

During the chat we were able to get some information and below is a screenshot

Hello please what happened to domainking

Currently DomainKing.ng is experiencing some challenges and not respondin to queries from their clients for more than two weeks. Efforts are on to ensure DomainKing.ng responds to issues raised by its clients.

But hope my domain name is safe?

Very very safe.

During the week we got an update from domainking too saying

Hi Everyone, This is to inform all of you that we are facing some technical issues with our system. There has been mass abuse of our services and we are investigating regarding the same.Some people have registered domains with fake names and are abusing the service to cause harm .So we are updating our system to secure the website performance and troubleshooting the abuse issues. In the meantime, we may not be able to reply to your queries and provide support.

We deeply apologize for the inconvenience this has caused to you. We request you all not to place any new orders till next update as they may not complete well. We will resolve all the pending issues very soon. Also, the clients who had made the payment for the services, there issues will catered very soon and they will be provided with service or the refund in the cases where services have not been delivered. In case you have made the payment and your order is not activated you are required to produce the receipt and necessary government issued photo id with Name and Address.The same is required for any future purchase.You are requested to raise a ticket and attach the ID proofs,and receipts..

We need your support in this phase of difficulty so that we can overcome this situation. This process might take some time to be resolved. We will soon update on this. We are really very sorry for the inconvenience this has caused to you.

Best Regards,

But we are still trying to get more information and we promise to feed you with more thanks.